COVID-19 Patient Information

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Sunshine Coast Vascular.

COVID-19 Patient Information

Last Update – 25/03/2020

As the COVID-19 situation continues to rapidly change, the safety of our patients and staff remains our first priority.

The practice remains open for consultations and vascular ultrasounds, with the provisions listed below.  In the current circumstances, we understand if you would prefer to delay your appointment, but please advise us as soon as possible, not 5 minutes before your scheduled appointment.

Non-urgent elective surgery has now ceased.  Urgent surgery is proceeding as planned.  If you have elective procedures booked in the coming weeks, we will be in touch in due course.

As per the current health recommendations, we have implemented social distancing and additional infection control policies as follows:

  • Additional cleaning and sanitising of our practice to prevent viral transmission
  • Hand sanitiser is widely available throughout the practice
  • Removing magazines and toys from our waiting room – feel free to bring your own and avoid sharing them with other patients
  • Implementing telehealth options for online patient consultations where appropriate

During your time in the clinic, we ask that you help us maintain a sanitary environment by:

  • Using the hand sanitiser provided
  • Avoiding handshakes, and other unnecessary physical contact
  • Coughing and sneezing directly into your elbow, or into a tissue which can be immediately disposed of
  • Do not bring other family members/friends with you into the clinic unless absolutely necessary
  • Do not enter the practice earlier than 5 minutes prior to your scheduled appointment time.  Please wait in your car if you arrive early
  • We prefer payment via “tap & go” credit/debit cards if possible to avoid handling cash.  We do not charge a surcharge for credit card transactions

Due to the high transmission rate and the fact that many of our patients fall into at-risk categories, we kindly ask that you delay your visit to the clinic if you:

  • Experience any flu-like symptoms (coughing, fever, shortness of breath, muscular aches and pains, headache, sore throat)
  • Have been in recent contact with someone who has tested positive for COVID-19
  • Have recently returned from overseas travel or a cruise

If you are unwell or have been asked to enter quarantine or self-isolation, we ask that you notify us immediately on (07) 5444 2422 so we can assist by rescheduling your appointment.

Further updates
We will endeavour to keep you updated via our web page as the situation changes. Patients will be notified as soon as possible if there are any changes to our scheduling or services.  You may also call the clinic directly on (07) 5444 2422.

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